Job Description

What We Offer

Case Manager MSW | Full-Time Days | Forsyth Medical Center

Schedule: Monday-Friday, 8:30 AM - 5:00 PM

The Case Manager MSW is an integral member of the healthcare team, serving as a leader in patient assessment, care coordination, and complex discharge planning. This role collaborates closely with physicians, RN Case Managers, and interdisciplinary team members to develop and implement proactive, safe, and effective care and discharge plans that support positive patient outcomes.

The Case Manager MSW assesses patients' psychosocial needs, identifies barriers to care, and coordinates appropriate interventions and community resources to ensure continuity of care across the healthcare continuum. For medically complex cases, the Case Manager MSW partners with RN Case Managers to achieve optimal patient outcomes.

What You'll Do

• Conducting comprehensive psychosocial assessments and identifying patient and family needs.
• Leading complex discharge planning efforts to facilitate timely, safe, and appropriate transitions of care.
• Coordinating services, resources, and interventions to address identified psychosocial, financial, and support needs.
• Collaborating with physicians, nursing staff, and community partners to ensure seamless care coordination.Serving as a resource and subject matter expert for psychosocially complex cases.
• Maintaining current knowledge of community resources, post-acute care services, and available support programs.
• Supporting quality outcomes and organizational goals through effective care management practices.
• Demonstrating accountability for patient care management in alignment with Novant Health's mission, vision, values, policies, and procedures.

What We're Looking For

• Education: Graduate Degree , required. Master's Degree in Social Work from school accredited by the Council on Social Work Education.
• Experience: Two or more years professional social work experience or two or more years healthcare experience, preferred. 1 year Case Management or related experience, preferred.
• Licensure/Certification: Appropriate state approved curricula for restrictive interventions (facility specific) within 3 months of hire for Emergency Departments and Behavioral Health units, required.
• Additional Skills (required): Weekend and holiday coverage.
• Additional Skills (preferred): Knowledge/Competence of Microsoft office products and keyboarding.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

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