Job Description

Overview

Fred Hutchinson Cancer Center is an independent nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation HIV/AIDS prevention immunotherapy and COVID-19 vaccines Fred Hutch has earned a reputation as one of the worlds leading cancer infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology infusion radiation proton therapy and related services and network affiliations with hospitals in five states. Together our fully integrated research and clinical care teams seek to discover new cures to the worlds deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration compassion determination excellence innovation integrity and respect. Our mission is directly tied to the humanity dignity and inherent value of each employee patient community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

Under the oversight of the Clinical Business Development Team the Clinical Outreach Liaison II/III oversees an array of responsibilities in the service of Fred Hutchinson Cancer Centers goal of improving cancer care regionally and beyond. We strive to further the reach of the Fred Hutchs expertise and knowledge by developing new relationships through local regional and international events and conferences as well as stewarding and cultivating deeper relationships with our existing stakeholders.

The Clinical Outreach Liaison II/III serves a key role in developing and implementing outreach strategies for Fred Hutchs Service Lines as well as the Regional Sites across the Puget Sound. As an external ambassador of the organization the liaison will manage the physician-targeted outreach for a portfolio of clinics delineated by territory and specialty.

At Fred Hutchinson Cancer Center all employees are expected to demonstrate a commitment to our values of collaboration compassion determination excellence innovation integrity and respect.

Responsibilities

• Manage the external and internal relationships in assigned portfolio delineated by specialty subspecialty and a defined territory within the WHAMIO region.
• Independently develop strategic outreach plans based on data synthesized from a variety of sources including service line priorities Salesforce (PRM) SG2 (Claims) and field intelligence.
• Independently develop propose and execute tactics outlined in strategic plans including but not limited to physician-to-physician engagements liaison-to-physician engagements clinic drop-ins educational events (accredited and non-accredited) webinars community outreach events etc.
• Leverage the Salesforce physician relationship management database to identify targets plan tactics track deliverables create reports map routes and record important findings from the field.
• Collaborate with a strong and independent team of Clinical Outreach Managers to support outreach efforts across all territories service lines and regional sites ensuring messaging that tells the whole Fred Hutch story.
• Actively participate in local and regional travel to strengthen relationships with physicians and clinics in liaisons portfolio. This may include taking Fred Hutch physicians to in-person meetings or visiting clinics for liaison-to-physician meetings. Destinations will include regional sites. At least 40% travel is expected.
• Manage and track requests from external physicians escalating as necessary until issues and requests are resolved.
• Regularly report on status of outreach plans as well as field intelligence gathered to internal stakeholders including Service Line Management and executive leadership at Fred Hutch.
• Keep up to date on emerging offerings from service lines community sites and the education team; Promote new offerings to contacts in the liaisons portfolio. Maintain knowledge of referring pathways within disease specific oncology service lines.
• Develop and propose marketing materials to promote outreach tactics by collaborating closely with the Fred Hutch Marketing and Communications team.
• As part of Fred Hutchs geographic expansion plan support Regional Site Launch efforts as Fred Hutch opens oncology services in new locations.
• Mentor junior liaisons by providing insights on best practices and helping develop plans and deliver tactics as needed.
• National Conference management and attendance as assigned.
• Continuously meet or exceed goals detailed in fiscal year strategic plans.
• Coordinate event logistics and travel for outreach events and engagements.
• Submit expense reports and reconcile credit card statements each month.
• Maintain an accurate and visible calendar.
• Other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS:
Clinical Outreach Liaison II

• Bachelors degree with at least 4 years of progressively complex administrative and project management experience in a healthcare setting.
  
• Valid Drivers license required.
• Experience in engaging external or internal audiences in a healthcare setting which may include community outreach event planning project coordination and/or delivering presentations.
  
• Knowledge of the local healthcare marketplace and physician dynamics.
  
• Intrinsically motivated and able to create innovative ideas to achieve results. Recognizes and seizes opportunities.
  
• Strong interpersonal and customer service skills and the ability to express oneself clearly and empathetically in interactions with others in all forms of communications required.
  
• Ability to work independently problem solve take initiative set priorities and handle multiple projects efficiently and effectively. Takes responsibility and initiative to set and meet goals objectives and obligations while representing the mission visions and values of the organization.
• Attention to detail required and an ability to use sound personal judgment and trouble shoot issues.
  
• Proficiency with Microsoft Office applications required.
  
• Comfortable presenting to large audiences and interacting with physician leaders.

Clinical Outreach Liaison III

• Bachelors degree with at least 6 years of progressively complex administrative and project management experience in a healthcare setting oncology strongly preferred.
  
• Valid Drivers license required.
• Four or more years experience in strategic engagement in a healthcare setting to include: community outreach/special event planning marketing presentation skills planning physician liaison work.
• Demonstrated success in relationship building and stewardship across a diverse set of stakeholders.
  
• Knowledge of the local healthcare marketplace and physician dynamics.
  
• Intrinsically motivated and able to create innovative ideas to achieve results. Recognizes and seizes opportunities.
  
• Strong interpersonal and customer service skills and the ability to express oneself clearly and empathetically in interactions with others in all forms of communications required.
  
• Ability to work independently problem solve take initiative set priorities and handle multiple projects efficiently and effectively. Takes responsibility and initiative to set and meet goals objectives and obligations while representing the mission visions and values of the organization.
  
• Attention to detail required and an ability to use sound personal judgment and trouble shoot issues.
  
• Proficiency with Microsoft Office applications required.
  
• Comfortable presenting to large audiences and interacting with physician leaders.
  

Preferred:

• Masters Degree in Business Administration Public Administration Healthcare Administration Public Health or similar.
• Experience with Salesforce Tableau Data Software and SharePoint.

Clinical Outreach Liaison II : The annual base salary range for this position is from $80475.20 to $120681.60 and pay offered will be based on experience and qualifications.

Clinical Outreach Liaison III : The annual base salary range for this position is from $88712.00 to $133057.00 and pay offered will be based on experience and qualifications.

Although Fred Hutch is not sponsoring most H-1B visas at this time candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health well-being and financial security. Benefits include medical/vision dental flexible spending accounts life disability retirement family life support employee assistance program onsite health clinic tuition reimbursement paid vacation (12-22 days per year) paid sick leave (12-25 days per year) paid holidays (13 days per year) paid parental leave (up to 4 weeks).

Additional Information

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race color religion creed ancestry national origin sex age disability (physical or mental) marital or veteran status genetic information sexual orientation gender identity political ideology or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process please send a request to Human Resources at or by calling .

Job Tags

Full time, H1b, Work at office, Local area, Visa sponsorship, Flexible hours

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