Job Description

Responsibilities

• Design, build, and operate GCP and on-premises infrastructure supporting Firecrawl’s products.
• Run stateful, high-throughput workloads on Kubernetes, including search clusters, crawling fleets, queues, and databases, with zero-downtime upgrades.
• Own CI/CD, infrastructure as code, automation, and containerized platform deployments.
• Reduce infrastructure cost per request as traffic and data volumes grow.
• Build observability systems and define SLIs, SLOs, and customer-facing SLAs for latency, throughput, and reliability.
• Build and support enterprise controls including SSO/SAML, RBAC, audit logging, tenant isolation, private networking, and infrastructure supporting SOC 2 reviews.
• Partner with product and search engineers to productionize services, retrieval systems, and ML workloads.
• Own the incident lifecycle, including on-call, triage, postmortems, and resolution.

Requirements

• 5+ years of experience in DevOps, platform engineering, or cloud infrastructure.
• Experience operating stateful distributed systems on Kubernetes at significant scale.
• Deep experience with a major cloud provider such as GCP, AWS, or Azure, along with Docker and Terraform.
• Production experience operating large-scale, data-heavy systems such as search platforms, crawling systems, ingestion pipelines, or comparable workloads.
• Experience balancing latency, infrastructure cost, and reliability.
• Ability to independently own ambiguous infrastructure problems and deliver them to production.
• MLOps or ML-serving infrastructure experience, including GPU workloads and model deployment pipelines, is preferred.
• Hands-on experience operating Vespa is a strong plus.
• Experience with SSO/SAML, audit logging, network isolation, SOC 2, and related security or compliance infrastructure is a strong plus.
• Must be legally authorized to work in the United States; visa sponsorship is not currently available.

Benefits

• San Francisco, California location with hybrid work and required onsite attendance.
• 15 days of mandatory PTO, with additional time available after 24 days, excluding holidays.
• 12 weeks of fully paid parental leave for all parents.
• $100 monthly wellness stipend.
• Up to $1,000 annually for learning and development.
• Team offsites and a three-month paid sabbatical after four years.
• US-based full-time employees receive medical, dental, and vision coverage, with employees covered at 100% and spouses or children at 50%.
• Employer-paid short-term disability, long-term disability, and life insurance, plus optional supplemental insurance plans.
• Telehealth, 401(k), FSA and commuter benefits, and pet insurance for eligible US-based employees.
• SF-based employees receive office snacks, drinks, team lunches, and a loaner electric bike.
• Interview process includes a paid, remote-friendly 1–2 week work trial paid at a contractor rate.

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