Job Description

Goods & Services is looking for a Senior DevOps/Platform Engineer to build and maintain the infrastructure supporting reliable application delivery, deployment, security, and production operations. This role will focus on CI/CD automation, feature management, observability, infrastructure reliability, and secure platform practices while enabling teams to deliver and validate changes confidently at scale.

What you’ll do:

• Provision and maintain development, test, and production environments, including access management, CI/CD pipelines, source control, and infrastructure needed to support application delivery.
• Implement and maintain platform security and observability capabilities, including WAF , rate limiting, distributed tracing, monitoring, and related infrastructure.
• Partner with engineering and technical leadership to define and validate traffic-ramp strategies, release criteria, and minimum stabilization periods for production deployments.
• Build and maintain feature-flag infrastructure that enables controlled releases, incremental migrations, and safe rollback of application components.
• Monitor and maintain event-driven infrastructure, including alerts for failed events, dead-letter queues, schema lifecycle issues, and data backup or archival processes.
• Develop and maintain service reliability and integration monitoring, including dashboards, alerting, and automated notifications for failures across internal and third-party services.
• Create and maintain operational runbooks and incident-response procedures for common platform, integration, workflow, and deployment issues.
• Support staged production rollouts and traffic validation, ensuring new services are stable before fully transitioning traffic and safely retiring legacy components.

What you’ll need:

• Solid AWS CI/CD experience, using tools such as GitHub Actions , AWS CodePipeline , or equivalent, in multi-service cloud environments.
• Hands-on experience with AWS observability and monitoring , including CloudWatch , AWS X-Ray , logging, alerting, dashboards, and paging workflows.
• Experience securing and hardening AWS WAF and API Gateway , including managed security rules, rate limiting, access controls, and traffic protection.
• Experience implementing and managing feature-flag platforms to support controlled releases, incremental migrations, parallel-run scenarios, and safe rollbacks.
• Experience with infrastructure and environment management, including provisioning, configuration, access management, and supporting development, test, and production environments.
• Experience monitoring event-driven and asynchronous systems, including EventBridge , message queues, dead-letter queues, event failures, and alerting mechanisms.
• Experience implementing service reliability and integration monitoring, including circuit-breaker monitoring, failure detection, dashboards, and automated alerting for third-party services.
• Solid incident response and operational readiness experience, including creating runbooks, troubleshooting production issues, and defining recovery procedures.
• Experience supporting production deployments and controlled traffic rollouts, including defining ramp-up criteria, soak periods, validation metrics, and rollback strategies.
• Comfortable collaborating with engineering and technical leadership to establish deployment standards, operational processes, and production-readiness criteria.

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