Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you enjoy connecting customers with the latest technology while supporting your team's success? As a Store Lead at Spectrum, you will guide customers through products and services, mentor store specialists and contribute to sales achievements. Your efforts directly shape the customer journey and drive the store's performance.
How You'll Make an Impact
Guide customers through Spectrum products and services to ensure a seamless experience from welcome to checkout
Apply sales strategies to identify opportunities and achieve sales goals
Educate customers and provide solutions tailored to their needs with comprehensive knowledge of Spectrum offerings
Support store leadership and team members by assisting with inventory control, cash management and handling escalations
Mentor Store Specialists by sharing sales expectations, tools and resources
Maintain store appearance according to planogram directives and accurately process payment transactions
Provide constructive feedback to store leadership regarding sales opportunities and operations
Working Conditions
Operate in a retail environment with moderate noise
Required to wear a uniform
What You'll Bring to Spectrum
Required Qualifications
Education
High school diploma or equivalent
Experience
1-2 years of sales experience
1-2 years of customer service experience
Skills
Ability to read, write and speak English
Basic math proficiency
Ability to work scheduled shift hours and overtime as needed
Stand for prolonged periods and lift up to 35 lbs
Communicate clearly and professionally with employees, customers and suppliers in person, by phone and in writing
Demonstrate self-motivation and a competitive drive to exceed sales goals
Carry a positive and professional demeanor
Pay attention to detail and solve problems effectively
Use computers and software applications
Manage multiple tasks in a fast-paced team environment
Prioritize, organize effectively and work independently
Preferred Qualifications
Skills
Familiarity with the latest technology and devices
LI-RLW2
SRL103 2026-84418 SRL103 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits ( package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (
Job Tags
Local area, Visa sponsorship, Shift work