Job Description

Now Hiring: Welcome Center – Front Desk Staff

Location: Naik Family YMCA, Mystic, CT

Shifts Available:

Weekdays: 3:30pm-9:00pm

Weekends: 5:45am-12:00pm

Compensation:  

This is a part-time, non-exempt position with an hourly wage of $16.94 per hour.

Join our team at the Naik Family YMCA! We’re looking for friendly, dependable individuals to be the first point of contact for members and guests at our front desk.

Essential Duties:

• Greet and assist members and visitors with a positive, welcoming attitude
• Answer phones, respond to member inquiries, and provide accurate information
• Check in members, register guests, and process program registrations
• Maintain cleanliness and organization of the Welcome Center
• Support facility safety and emergency procedures as needed
• Communicate effectively with other YMCA staff and departments

Qualifications:

• Strong interpersonal and communication skills
• Customer service or front desk experience preferred
• Basic computer proficiency (Microsoft Office, member software training provided)
• Ability to work independently and as part of a team
• Commitment to the YMCA’s core values of caring, honesty, respect, and responsibility

Benefits:

• Free Individual YMCA membership with access to facilities and programs
• Retirement plan opportunities
• Flexible scheduling and a supportive team environment
• Opportunities for growth and advancement within the YMCA
• Make a positive impact in your community every day

Interested? Apply online today!

EOE

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