Job Description
Position Summary
We are looking for a personable and articulate Communications Agent to help communicate product and service information, respond to general inquiries, and support promotional activities. The ideal candidate enjoys speaking with people, listening carefully, and making information easy to understand.
Responsibilities
* Communicate accurate information about products, services, and promotional offerings.
* Respond to general questions and direct specialized inquiries to the appropriate team members.
* Support customer-facing communications during events and promotional activities.
* Help prepare informational materials and presentation resources.
* Ensure information shared with customers is clear, accurate, and consistent.
* Gather customer feedback and report recurring questions or concerns.
* Coordinate with colleagues to share relevant updates in a timely manner.
* Maintain organized records of inquiries and communication activities.
Benefits
* Paid training and onboarding support.
* Opportunities to develop communication and interpersonal skills.
* Supportive team environment.
* Professional development and potential career advancement.
* Practical experience in customer engagement and brand communication.
Minimum requirements:
* Excellent verbal communication and active listening skills.
* Professional, approachable, and customer-focused attitude.
* Ability to explain information clearly to different audiences.
* Strong organizational skills and attention to detail.
* Ability to work collaboratively and manage multiple tasks.
* Adaptability and willingness to learn.
* Previous communications or customer service experience is an asset but not required. REQUISITOS
Job Tags
Permanent employment, Immediate start
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